Professional Development
Practical continuing education designed to help career, workforce, education, and helping professionals strengthen skills, expand practice, and respond to changing workplace needs.
Flexible online learning | Applied professional development | Continuing education
Explore Professional Development
Choose focused continuing education that supports the skills, responsibilities, and challenges of your professional practice.
AI & Technology
Build practical skills for using AI and emerging technology responsibly and effectively in career and workforce practice.
Case Management
Strengthen assessment, planning, coordination, monitoring, and client-centered service delivery skills.
Business Services
Develop practical strategies for employer engagement, business services, and workforce partnerships.
Professional Growth
Continue building knowledge and skills in specialized topics that support effective professional practice.
Designed for Applied Professional Learning
HAI professional development courses are designed to help you move beyond information and apply what you learn to real professional situations.
Focused & Practical
Courses concentrate on specific professional skills and topics you can use in career, workforce, education, and helping-professional settings.
Flexible Online Learning
Complete professional development through accessible online formats designed to fit alongside your work and other responsibilities.
Build Over Time
Take an individual course to address an immediate need or continue across a series to deepen your skills and professional practice.
AI & Technology
Practical training to help career and workforce professionals use artificial intelligence responsibly, effectively, and with appropriate professional judgment.
C1 – Making Responsible AI Use Decisions in Career and Workforce Practice
Learn how to determine whether, when, and how artificial intelligence should be used for a professional task. Participants apply the HAI CLEAR Responsible AI Practice Framework, identify information-exposure risks, establish appropriate boundaries, assess AI-generated results, and retain responsibility for the final professional product.
1.5 continuing education hours
C2 – Practical Prompting for Career and Workforce Services
Learn how to translate a professional task into a clear, bounded, and usable AI prompt. Participants strengthen weak prompts, add context and safeguards, assess AI-generated responses, use follow-up prompting, and develop one reusable prompt for a low-risk professional task.
1.5 continuing education hours
C3 – Responsible AI Use in Client and Case Management Services
Examine responsible AI use in client-facing and case-related work. Participants distinguish appropriate AI support from decisions requiring practitioner authority, organizational approval, or qualified professional judgment while addressing confidentiality, re-identification risk, accuracy, bias, verification, documentation, and accountability.
2 continuing education hours
C4 – AI for Training, Resources, and Professional Communication
Use AI responsibly to support training materials, professional resources, and workplace communications. Participants evaluate audience and purpose, verify source authority, protect information, strengthen accessibility and tone, address permissions and publishing considerations, and retain human approval of the final work.
1.5 continuing education hours
C5 – AI for Program Leadership and Employer Engagement
Evaluate organizational readiness for limited AI use and plan one small, reviewable AI-assisted practice. Participants examine purpose, workflow, information safeguards, staff roles, employer communication, approval requirements, quality review, monitoring, and accountability.
2 continuing education hours
Case Management
The Case Management Professional Development Series provides practical instruction for professionals who assist clients, students, job seekers, program participants, and community members.
Case Management Part I: Foundations of Effective Case Management
Case Management Part I addresses the case management process within the career development environment. Participants explore the case management process and strategies that foster effective client support through the helping relationship and the application of career services competencies.
1.5 continuing education hours
Case Management Part II: Seamless Service Provision and Resource Development - Coming Soon
Case Management Part II builds upon foundational case management concepts. Participants examine strategies for creating seamless service models that promote accessibility, coordinated service delivery, and increased client-centered outcomes.
1.5 continuing education hours
Business Services
This professional development track helps career and workforce professionals strengthen employer engagement beyond basic job placement. Participants explore practical strategies for building employer trust, designing outreach plans, using labor market information in business conversations, improving job match quality, and supporting retention and advancement after hire.
C1 – Business Services Foundations: Building Trust with Employers
Build practical employer-trust habits that support stronger business services relationships. Explore preparation, communication, candidate readiness, follow-up, and other practices that help practitioners become more consistent, credible, and useful in employer contact.
1 continuing education hour
C2 – Designing an Employer Engagement Plan
Move from random employer outreach to a clear, intentional engagement plan. Identify priority employers, organize employer contact, plan outreach and follow-up, and develop a practical 30-day approach to employer engagement.
1 continuing education hour
C3 – Using Labor Market Information in Employer Conversations - Coming Soon
Apply labor market information in employer conversations to strengthen business understanding, ask more informed questions, and support useful workforce and talent discussions.
1 continuing education hour
C4 – Creating Better Job Matches Through Culture Fit - Coming Soon
Strengthen job-match quality by looking beyond basic qualifications to workplace expectations, environment, communication, and other factors that influence fit for both the employer and job seeker.
1 continuing education hour
C5 – Retention, Advancement, and Post-Placement Support - Coming Soon
Extend business services beyond placement by focusing on retention, post-placement follow-up, advancement opportunities, and continued support that strengthens outcomes for employers and workers.
1 continuing education hour
Professional Growth
Continue building knowledge and skills through specialized professional development topics that support effective career, workforce, education, leadership, and helping-professional practice.
More Courses Are Coming
The Professional Development and Continuing Education Library will continue to expand with recorded courses and professional development series designed for career services, workforce development, education, leadership, and other helping professionals.
Continuing Education & Credential Renewal
Harrison & Associates International is listed in the NCDA Directory of Select Continuing Education Providers.
Continuing education hours are identified within each course description. Participants are responsible for confirming that a course meets the renewal requirements of their specific credential or professional organization.
Listing as an NCDA Select Continuing Education Provider does not constitute NCDA endorsement of individual courses or provider services.
Ready to Continue Your Professional Development?
Choose the course or series that fits your professional development goals and register when you're ready to begin.